Connected Codee OS ยท Coming soon
Connected Codee OS is paused for public access while the core service stack is hardened.
This is the internal system that replaces a generic shared drive. Public access stays closed until permissions, support rules, client handoff, and deployment routing are solid.
Department 1
Consultation Ops
Live client support by video and screen share. This department handles booked sessions, site review, session notes, and routing the client into the right next lane.
Department 2
Employee Academy
Internal training for AI K9 digital service support employees. This department holds the tier courses, Codee-mode courses, and mentor progression paths.
Department 3
Client Support Queue
Structured queue logic for requests, notes, uploads, escalation, and follow-through instead of scattered emails and random links.
Core folders this system should represent
- active consultation queue
- session logs
- screen-share checklist
- escalation matrix
- support roster
- training progress
- client notes and assets
- mission funding reports
Role structure
- Trainee: studies academy material and observes
- Consult Support: handles site-scan calls and notes
- Advisement Support: helps with offer/payment/delivery path clarity
- Systems Support: helps with higher-order stack and workflow preparation
- Mentor: trains and reviews support employees
- Admin: controls policy and mission alignment
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Tomorrow-ready workflow
- Lead comes in through TikTok, Facebook, or direct contact.
- Client is routed into site scan, advisement, or systems consult.
- Support employee opens the consult hub, joins video, and shares screen.
- Session notes are logged and the client is routed into the correct next lane.
- The academy continues training the team so this scales beyond one operator.
Why this beats Google as the core
- your system understands lanes, not just files
- your system understands client roles and escalation
- your system ties support, training, and delivery together
- Google can stay optional instead of becoming the operating system
Academy tracking
Training cannot stay informal if this is going live at scale. Every support employee should have a visible path by tier, role, review status, and escalation level.
- assigned courses by lane
- mentor signoff checkpoints
- shadow, assist, lead progression
- role-based escalation limits
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Consultation-team profiles
Support access should be shaped by lane ownership, not generic admin power. The profile model keeps training, support, and escalation disciplined.
- trainee profile
- consult support profile
- advisement support profile
- systems support profile
- mentor and admin profiles
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Rules to follow
Every department needs SOP rules, prohibited actions, escalation triggers, and required closeout duties. This keeps replacement and scale clean when humans change.
- what the department owns
- what the human may not promise
- when Sean must take over
- what gets logged after each client touch
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Mission and legal
What this system is for
AI K9 Codee training, consultation systems, and support workflows are proprietary operational knowledge developed to serve clients and help fund the mission of Nvest Nvets. Materials shown here are for service delivery, staff training, and operational support. Nothing on this page should be interpreted as legal, medical, or licensed professional advice unless explicitly stated.